Live · One-on-One · Virtual

S2S Medical Admin
Training Program

Jennifer works one-on-one with each member of your team — on your exact EHR, your exact payers, and your exact workflows. Not a webinar. Not a video course. Real instruction, real scenarios, real results.

Admin Track — 5 Modules Billing Track — 7 Modules Buy by Module or Flat Rate Your EHR · Your Payers
What Makes This Different
Trained on your systems.
Not a generic course.
FormatLive Zoom · One-on-one per staff
Customized ToYour EHR · Your specialty · Your payers
Admin Track5 modules · ~11 hours total
Billing Track7 modules · ~22 hours total
FlexibilityBuy one module or the full program
Book a Free Discovery Call

The Curriculum

Two Tracks. Every Role Covered.

Front desk and admin staff take Track 1. Billing staff take Track 2. Practice managers and leads can take both. Every module includes a reference handout and competency quiz.

Track 1 — Admin & Front Desk Staff

Admin Foundations

Patient intake, insurance verification, scheduling, collections, and HIPAA — everything your front desk needs to run a smooth, compliant operation.

MOD
Topic
Time
Price
A1
Patient Intake & Registration
Demographics, insurance entry, consent forms, intake workflows that feed clean billing
2 hrs
$397
A2
Insurance Verification & Benefits
Availity, payer portals, reading benefits accurately, communicating to patients
2.5 hrs
$397
A3
Scheduling, Authorizations & Referrals
Auth requirement lookups, referral tracking, scheduling workflows that prevent billing gaps
2.5 hrs
$397
A4
Patient Communication & Collections
Balance scripts, payment plans, collections compliance, reducing no-pays
2 hrs
$397
A5
HIPAA in Daily Admin Workflows
What staff can and can't share, HIPAA in scheduling and phone calls, compliance red flags
2 hrs
$397
Full Admin Track — 1 person · All 5 modules $1,497 flat
Track 2 — Billing Staff & Practice Managers

Billing Mastery

Complete billing competency — EHR through collections, credentialing, compliance, and denial management — taught by someone who has done it for 15 years.

MOD
Topic
Time
Price
B1
EHR Navigation & Charge Entry
System walkthroughs, charge entry accuracy, fee schedule validation, documentation that supports billing
3 hrs
$497
B2
Medical Billing Fundamentals
CPT/ICD-10, claim lifecycle, modifiers, clean claim standards, CMS-1500 and UB-04
3.5 hrs
$497
B3
Prior Authorization Deep Dive
Payer-specific auth requirements, Availity submissions, tracking expirations, peer-to-peer prep
3.5 hrs
$497
B4
Denial Management & Appeals
Denial reason codes, root cause analysis, appeal writing, A/R prioritization, timely filing
3 hrs
$497
B5
Payer Rules, Compliance & Audit Risk
Medicare/Medicaid/commercial rules, downcoding vs. upcoding, HIPAA, what triggers a payer audit
3 hrs
$497
B6
Downcoding, Documentation & Audit Defense
Documentation requirements, audit-proofing your claims, building compliant billing habits
3 hrs
$497
B7
Credentialing & Contracting Basics
CAQH setup, payer enrollment, NPI registration, EDI/ERA/EFT activation, re-credentialing timelines
3 hrs
$497
Full Billing Track — 1 person · All 7 modules $2,497 flat

Flat-Rate Packages

Buy by Module or Lock In a Practice-Wide Rate

Individual modules are priced à la carte. Bundle into a track, both tracks, or a practice-wide flat rate — and save significantly versus buying module by module.

Single Person

New Hire Package

One staff member. Both tracks. Everything they need from day one.

$2,997 flat
vs. $3,994 à la carte — save $997
  • Full Admin Track — all 5 modules
  • Full Billing Track — all 7 modules
  • Live one-on-one Zoom per session
  • Reference handout per module
  • Competency quiz per module
  • 30-day email support
Most Popular

Full Practice

Up to 5 staff. Both tracks assigned by role. Complete team training.

$5,997 flat
Best value — ~$1,200 per staff member
  • Both tracks for up to 5 staff
  • All 12 modules — customized per role
  • Live one-on-one Zoom per staff member
  • Reference handout per module
  • Competency quiz per module
  • Written SOP document for practice
  • Group debrief session at completion
  • 30-day post-training support
Group Practice

Enterprise

Up to 10 staff. Full team certification with extended support and custom deliverables.

$9,997 flat
~$1,000 per staff member
  • Both tracks for up to 10 staff
  • All 12 modules — fully customized
  • Live one-on-one Zoom per staff member
  • Custom SOP document + training manual
  • Group debrief session
  • 60-day post-training support
  • 90-day check-in call
Flexible

À La Carte

Pick exactly what your team needs. Admin modules $397 each · Billing modules $497 each.

$397–$497 / module
No commitment — add more anytime
  • Admin modules — $397 each (A1–A5)
  • Billing modules — $497 each (B1–B7)
  • Live one-on-one Zoom per session
  • Reference handout per module
  • Stack modules as budget allows
  • Upgrade to a flat-rate package anytime

Flexible Payment Options

Pay in full · 2-Pay (50% upfront, 50% at session 6) · 3-Month Plan (10% added). Ask Jennifer what works for your practice.

Ask About Payment Plans

Every Session Includes

Built to Last Beyond Training Day

Every module — whether bought à la carte or as part of a package — comes with the same standard of delivery and the same tangible takeaways.

During Every Session

  • Live one-on-one Zoom — full attention on your staff member
  • Customized to your EHR, specialty, and payer mix
  • Real scenarios from your practice — not generic examples
  • Q&A throughout — ask questions anytime

After Every Session

  • One-page reference handout per module
  • Competency quiz to reinforce what was learned
  • Session notes and action items

Full Practice & Enterprise

  • Written SOP document covering everything trained
  • Group debrief session when all training is complete
  • 30–60 day post-training email support
  • 90-day check-in call (Enterprise only)

Why S2S

Trained by Someone Who Has Actually Done the Job

Generic training programs teach theory from textbooks. Jennifer teaches your team on your systems — from 15 years of real billing, prior auth, denials, and credentialing work.

Generic Training Program

Pre-recorded videos — no real interaction
Generic examples not relevant to your specialty
Same content regardless of your EHR or payers
No follow-up when questions come up after
Trainer has never worked a real denied claim
No credentialing or contracting content

S2S Admin Training Program

Live one-on-one — full attention on each staff member
Your EHR, your payers, your specialty's exact scenarios
Every session customized to that staff member's role
30–60 day post-training support included
15+ years of real billing, denials, and prior auth experience
Credentialing & contracting module included in Billing Track

Ready to Build a Team That
Actually Knows the Job?

Book a free discovery call. Jennifer will review your team's current gaps, recommend the right modules or package, and deliver a custom proposal the same day. No obligation.

Book a Free Discovery Call

Or call Jennifer directly: 646-226-2664