S2S Medical Billing Co., LLC is committed to protecting the privacy of your information. This policy explains how we collect, use, and safeguard data in connection with our services.
Last Updated: April 2026 | S2S Medical Billing Co., LLC | Contact Us
HIPAA Notice: S2S Medical Billing Co., LLC is a HIPAA-compliant Business Associate. We execute a Business Associate Agreement (BAA) with every client before accessing any Protected Health Information (PHI). No PHI is ever shared, sold, or disclosed outside the scope of the services we provide.
S2S Medical Billing Co., LLC ("S2S," "we," "us," or "our") is a boutique medical billing, credentialing, prior authorization, consulting, and training company serving specialty medical practices nationwide. S2S is a US-based business operating remotely.
This Privacy Policy applies to information collected through our website (www.s2smedicalbillingco.com), through our service engagement process, and in connection with the services we provide to healthcare practices.
When you contact us, request a quote, or engage our services, we may collect:
When you visit our website, we may automatically collect basic technical information such as your browser type, IP address, pages visited, and time on site. This information is used solely to improve our website and is not linked to your identity.
In the course of providing billing, credentialing, and related services, we may access Protected Health Information (PHI) on behalf of our healthcare provider clients. All PHI is handled strictly in accordance with HIPAA and is governed by the signed Business Associate Agreement (BAA) between S2S and each client. We do not collect, store, or use PHI for any purpose other than performing contracted services.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
S2S maintains administrative, physical, and technical safeguards to protect all information we handle, including:
We do not sell or share your personal information except in the following limited circumstances:
Any third party that receives PHI on our behalf is required to execute appropriate data protection agreements consistent with HIPAA requirements.
When you submit information through our website contact or quote forms, that information is transmitted securely to Jennifer Noel directly. We do not use your submitted information for marketing purposes without your consent. Form submissions are used solely to respond to your inquiry and prepare a custom proposal.
Our website may use basic cookies to improve functionality and user experience. We do not use advertising cookies or behavioral tracking. You may disable cookies in your browser settings without affecting your ability to use our website.
We retain client records and associated data for a minimum of seven (7) years following the end of our engagement, consistent with medical billing recordkeeping requirements and applicable law. PHI is returned or securely destroyed upon termination of services as specified in the Business Associate Agreement.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us at contact us here.
As a HIPAA Business Associate, S2S Medical Billing Co., LLC handles Protected Health Information only as authorized by and on behalf of our Covered Entity clients (healthcare providers). We do not independently control PHI — we access and process it solely as directed by and in service of our clients' billing and administrative needs.
Individuals who have questions about how their healthcare provider handles their PHI should contact their provider directly. Your provider is the Covered Entity responsible for their Notice of Privacy Practices under HIPAA.
If you believe your PHI has been mishandled in connection with S2S's services, you may contact us directly or file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr.
Our website and services are directed to healthcare professionals and business entities, not to individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our services after any update constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, please contact:
Jennifer Noel, Founder & CEO
S2S Medical Billing Co., LLC
Contact via our website
HIPAA & OSHA Compliant | BAA Available Upon Request